What do you think will be the new challenges and trends dominating the manufacturing industry?
The IHS Markit India Manufacturing Purchasing Managers’ Index surged to 55.3 in July 2021, bringing promise for the sector. This pandemic has witnessed a change in manufacturers’ perspective – many are now moving towards sustainable practices for greener business operations. Besides, the lubricant industry is also preparing to fulfil the rising need for customized and specialty products – this is a great opportunity for us at Mobil™ Lubricants to drive transformation.
How is Mobil innovating to keep up to the new normal?
With the pandemic, the digital switch has become the new normal. Duly, to deliver despite restrictions, we have drawn focus to providing superior service through remote assistance. The Mobil™ Solcare Service application has been a breakthrough in providing digital services with immediacy and accuracy. It conveys immediate data to the user with in-app feedback and performance ratings. The Mobil ServSM Lubrication Analysis (MSLA) and Mobil ServSM Advanced Analysis (MSAA) programs also deliver a full-spectrum analysis and trouble shootings on the usage and maintenance of lubricants. The digital era is here – and we at Mobil are determined to lead innovation as we have over 150 years.
How does Mobil assist customers in selecting precise lubricants for their unique challenges?
As lubricant usage is linked closely to factors like environmental conditions, speed, load, etc correct practices is imperative. For instance, using the appropriate grade and type of lubricant is essential to preventing shortened bearing life. Over the years, our lubrication solutions and application expertise have assisted manufacturers in enhancing operations, improving safety, and streamlining maintenance. To achieve utmost efficiency, we provide them with a variety of products, along with timely servicing and industry insight.
What are some products by Mobil for India’s manufacturing sector?
The manufacturing sector is key to India’s growth. Here, operations are conducted in diverse terrains, temperatures, and operational climates. Our products attempt to solve specific challenges. For instance, the Mobil DTE 10 Excel™ Series lubricants assist in reducing power consumption and increasing machine output. Additionally, the Mobil Vactra™ Oil Numbered Series are specifically designed to meet requirements of accuracy, aqueous coolant separability and equipment protection of precision machine tools. These are some examples of a diverse portfolio we have built to deliver to Indian circumstances.
Mobil comes with a legacy of rich customer engagements. Can you share an anecdote of any such successful association with an Indian manufacturer?
We engage very closely with customers. We had collaborated to solve a challenge at Microtech CNC, Tamil Nadu. Their end product showed black stains on the surface even after thorough washing. To correct this, they approached us for advice. After conducting investigations, our engineers at Mobil recommended the use of Mobilcut™ 250 – a high performance, versatile, semi-synthetic water-soluble metalworking fluid. With use, Microtech CNC reported net savings of Rs 8,40,000 per annum, oil cost reduction of 15% and tool cost reduction of 7% – along with reduction in top-up by 9.5% and increase in slump life by 3 months. The final product was also without stains.
(ExxonMobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience & simplicity, those terms and references to “corporation”, “company”, “ExxonMobil”, “EM”, & other similar terms are used for convenience and may refer to one or more specific affiliates or affiliate groups.)