News Bosch Packaging Services: Next generation service

08.06.2012

The mobile conference system Mavus will enable customers to communicate directly with Bosch experts. Mavus, which stands for mobile audio-visual service support, includes a headset with an integrated camera, display, earphones and microphone. The system enhances the existing remote service from Bosch Packaging Services, which allows to access customer machine control systems online. Mavus experts will now be able to use remote diagnosis to quickly obtain an overview of the entire on-site situation. Achema 2012: hall 3.1, booths C70, C72

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